Staff Software Engineer

Staff Software Engineer.

Culture Contribution
– Encouraged the adoption of a Company Code of Conduct or Code of Ethics to augment the company’s core values.
– Hosted open pairing hours for anyone in the company. Some examples of topics: helping goal set for all-level career developers; pair programming on features in React, Go, and Ruby; digging into weird bugs; and knowledge transfers.

Company Success Contributions
– Continuously made improvements to internal tooling, increasing productivity and day-to-day interactions for our support staff.
– Regularly interacted with Support staff, answering their questions to better serve our customers.
– Mentored other developers and engineers in technical skills and creating career goals for short-, mid-, and long-term.
– Offered insights and ideas for improving different areas of the product and company, such as better auditing.
– Aided our Sales staff with their Salesforce integration, increasing confidence in marketing and outreach opportunities.

Technical Contribution
– Regularly collaborated with team members, department heads, and principal engineers on new features across all functional areas in the product.
– Led and collaborated on Enterprise features, such as SSO, JIT, and SCIM, and support Enterprise customers with their questions.
– Continually unblocked colleagues by doing twice-daily code reviews, pairing when requested or needed, and kept open Slack / Calendar policies.
– Implemented billing portal in preparation for the new PSD2 Payment Regulations, to ensure the company can continue accepting payments from our EU customers.
– Contributed to thorough and extensive documentation.
– Planned, built, and introduced a 2-Year term subscription plan model for Enterprise customers.
– Helped manage and support Sales with code integration between Salesforce and Abstract.